Mila™ 5" 720p High Definition Video Baby Monitor

Mila™ 5" 720p High Definition Video Baby Monitor

Mila™ 5" 720p High Definition Video Baby Monitor

Set Up & How To Videos

First TIme Set Up | Mila

How to Select a Power Saving Mode | Mila

Turning On and Off Night Vision | Mila

How to Play Lullabies | Mila

Power Saving Settings | Mila

FAQs

How do I extend the battery life on my monitor?

The Mila has 2 power save options, Sleep Mode or Audio Only. These options can be found in the Power Save Menu. Sleep Mode turns on your monitor when sound is detected and will turn itself off after 20 seconds of silence, this will give a battery life of approximately 30 hours. In Audio-only mode the screen will go to sleep, but sound can still be heard, this will give a battery life of approximately 20 hours. .

How do I pair an additional camera?

From the main menu select Settings and then Camera Pairing. Select the camera that you would like to pair and press and hold the pairing button on the bottom of the camera. You can up to 4 cameras to the Mila monitor.

Can I hear or see more than one camera at a time?

Yes! From the main menu select the camera view. If you have multiple cameras paired, you can choose to see a specific camera by selecting Camera Select, two cameras at a time are you select Split Screen and 4 cameras by choosing Quad Screen. By selecting sequence mode, the monitor will cycle through all available video and audio feeds.

How do I use the Pan, Tilt, Zoom Feature?

While in Live View, use the Navigation Keys to Pan around the room. Press the Back/Zoom Button to zoon in 1.5x/2x.

Can I change the volume on my monitor and cameras?

Yes! To adjust the camera volume, select Lullabies from, the Main Menu. Then, select the camera that you would like to change the volume on. On the Lullabies Menu use the left and right navigation keys to highlight the Camera Volume option. Using the up and down keys you can now adjust your volume level.

To adjust the volume of the monitor itself, use the volume up and down buttons on the right side of your monitor.

Can I view the Mila monitor on my Smartphone?

Our baby monitors do not have the ability to view online or on a Smartphone for privacy and security purposes. Our baby monitors use a proprietary secure wireless technology called ClearVu, which ensures that the signal between the camera and monitor are encrypted, to prevent the signal from being tampered with. Our monitors are not able to be viewed outside of the home via smartphone apps or other programs.

 

  1. Open the MENU and tap the pair icon.
  2. The pair Camera Menu has the option to pair up to 4 cameras
  3. To pair a camera, tap one of the grid squares that shows "Tap to pair additional camera". Press and hold the pairing button on the bottom of the camera when the message reads "Press pairing button on camera now"
  4. If the camera successfully pairs the monitor, you will see a CHECKMARK on the screen.
  5. If the camera fails to pair to the monitor, you will see a RED X on the screen. If shown, repeat the pairing steps.

Parts & Accessories

Inventory Coming Soon

Manuals & Quick Start Guides

Guides

Returns Policy and Warranty

Returns Policy 

We appreciate your interest in Defender products, and we understand that the things you buy don’t always work out as expected. If you would like to return your product(s), please make sure that you review this information so that your return(s) are processed without delay.  

For all “like new” or “as-new” condition products that you would like to return, follow the steps of the returns process within 45 days of receiving your order when purchased directly from us. If you purchased your Defender product elsewhere, please contact your authorized retailer for returns details. Please note:
 

  • All return requests must be made within 45 days of receiving your order. Returns must be received at our warehouse within 2 weeks of filing a return.  
  • Include all original accessories and packaging when returning your item(s). Do not include any accessories that did not originally come included.  
  • Ensure that you carefully package your items so that they do not get damaged in transit. We recommend you use the shipping box you initially received your items in to make things easier (just remove original labels before attaching your prepared return label).  

Warranty 

We are happy to offer our customers an industry-leading 2-year extended warranty upon registering their products. To register your product, please visit register.defender.com and follow instructions to submit your registration to us. Once successfully registered, your items will be automatically covered for an additional year from the date of purchase for a total of 2 years of warranty coverage from the original date of purchase.

General Terms

If you purchased your camera directly from Defender or from an authorized Defender distributor or retailer, Defender will repair or replace (at our discretion) your product free of charge (except for shipping cost) for 12 months from the date of purchase, if the product is determined to be defective. The customer should return the defective unit to the original place of purchase first, based on its return or refund policy. If the original vendor’s return/refund policy has expired and this unit is still within this limited manufacturer’s warranty, customers can visit support.defender.com to contact Defender Customer Experience to initiate a repair or replacement. You may need your serial number and/or proof of purchase to validate purchase date.  

If a product is purchased directly from Defender and registered within 90 days for extended coverage, the duration of this warranty will be 24 months from the original date of purchase. Customers can register their products at register.defender.com

In no event shall Defender be liable for any special, incidental, or consequential damages for breach of this or any other warranty, expressed or implied, whatsoever.

Disclaimer

Except as expressly provided otherwise in a written agreement between you and Defender, the services provided, and products contained in or purchased through this website or app are provided as is and without warranties of any kind either express or implied. Any warranty on products purchased through the e-commerce site is limited to the express terms of the manufacturer’s warranty that accompanies such product. To the fullest extent permissible pursuant to applicable law, Defender disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, Defender does not warrant that the functions contained in the product, service, software, website or app will be uninterrupted or error-free, that defects will be corrected, or that this service or the server that makes it available are free of viruses or other harmful components. Defender does not warrant or make any representations regarding the use or the results of the use of the materials in this service in terms of their correctness, accuracy, reliability, or otherwise. You (and not Defender) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Without limitation of the foregoing, you acknowledge that as a service to users of the Defender apps, we include links to other web sites on the world wide web portion of the internet and that Defender has no control over, and makes no representations of any kind whatsoever, regarding the content or appropriateness of content on such web sites and you hereby irrevocably waive any claim against us with respect to such web sites. 
Under no circumstances, including, but not limited to, negligence, shall Defender be liable for any incident, indirect, special or consequential damages that result from the use of, or the inability to use, the product or materials, software, app, the site, or any other website, even if Defender or a Defender authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability for incidental, indirect, special or consequential damages, so the above limitation or exclusion may not apply to you. No advice or information, whether written or oral, obtained by you from Defender or from or through the site shall create any warranty. In no event shall Defender’s total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence) or otherwise) exceed the amount paid by you, if any, for purchasing any products or services. 

Set Up & How To Videos

First TIme Set Up | Mila

How to Select a Power Saving Mode | Mila

Turning On and Off Night Vision | Mila

How to Play Lullabies | Mila

Power Saving Settings | Mila

FAQs

How do I extend the battery life on my monitor?

The Mila has 2 power save options, Sleep Mode or Audio Only. These options can be found in the Power Save Menu. Sleep Mode turns on your monitor when sound is detected and will turn itself off after 20 seconds of silence, this will give a battery life of approximately 30 hours. In Audio-only mode the screen will go to sleep, but sound can still be heard, this will give a battery life of approximately 20 hours. .

How do I pair an additional camera?

From the main menu select Settings and then Camera Pairing. Select the camera that you would like to pair and press and hold the pairing button on the bottom of the camera. You can up to 4 cameras to the Mila monitor.

Can I hear or see more than one camera at a time?

Yes! From the main menu select the camera view. If you have multiple cameras paired, you can choose to see a specific camera by selecting Camera Select, two cameras at a time are you select Split Screen and 4 cameras by choosing Quad Screen. By selecting sequence mode, the monitor will cycle through all available video and audio feeds.

How do I use the Pan, Tilt, Zoom Feature?

While in Live View, use the Navigation Keys to Pan around the room. Press the Back/Zoom Button to zoon in 1.5x/2x.

Can I change the volume on my monitor and cameras?

Yes! To adjust the camera volume, select Lullabies from, the Main Menu. Then, select the camera that you would like to change the volume on. On the Lullabies Menu use the left and right navigation keys to highlight the Camera Volume option. Using the up and down keys you can now adjust your volume level.

To adjust the volume of the monitor itself, use the volume up and down buttons on the right side of your monitor.

Can I view the Mila monitor on my Smartphone?

Our baby monitors do not have the ability to view online or on a Smartphone for privacy and security purposes. Our baby monitors use a proprietary secure wireless technology called ClearVu, which ensures that the signal between the camera and monitor are encrypted, to prevent the signal from being tampered with. Our monitors are not able to be viewed outside of the home via smartphone apps or other programs.

 

  1. Open the MENU and tap the pair icon.
  2. The pair Camera Menu has the option to pair up to 4 cameras
  3. To pair a camera, tap one of the grid squares that shows "Tap to pair additional camera". Press and hold the pairing button on the bottom of the camera when the message reads "Press pairing button on camera now"
  4. If the camera successfully pairs the monitor, you will see a CHECKMARK on the screen.
  5. If the camera fails to pair to the monitor, you will see a RED X on the screen. If shown, repeat the pairing steps.

Parts & Accessories

Inventory Coming Soon

Manuals & Quick Start Guides

Guides

Returns Policy and Warranty

Returns Policy

We understand that the things you buy don’t always work out as you expect. If you would like to return your product(s), please make sure that you review this information so that your return(s) are processed without delay.

For all “like new” or “as-new” condition products that you would like to return, follow the steps of the returns process within 45 days of receiving your order when purchased directly from us. If you purchased your Levana product elsewhere, please contact your authorized retailer for returns details. Please note:

  • All return requests must be made within 45 days of receiving your order. Returns must be received at our warehouse within 2 weeks of starting a return.
  • Include all original accessories and packaging when returning your item(s). Do not include any accessories that did not originally come included.
  • Ensure that you carefully package your items so that they do not get damaged in transit. We recommend you use the shipping box you initially received your items in to make things easier (just remove original labels before attaching your prepared return label).

Warranty

We are happy to offer our customers an industry-leading 2-year extended warranty upon registering their products. To register your product, please visit register.mylevana.com and follow instructions to submit your registration to us. Once successfully registered, your items will be automatically covered for an additional year from the date of purchase for a total of 2 years of warranty coverage from the original date of purchase.

General Terms

If you purchased your camera directly from Levana or from an authorized Levana distributor or retailer, Levana will repair or replace (at our discretion) your product free of charge (except for shipping cost) for 12 months from the date of purchase, if the product is determined to be defective. The customer should return the defective unit to the original place of purchase first, based on its return or refund policy. If the original vendor’s return/refund policy has expired and this unit is still within this limited manufacturer’s warranty, customers can visit support.Levana.com to contact Levana Customer Experience and initiate a repair or replacement. You will need your serial number and/or proof of purchase to validate purchase date.

If a newly product is registered within 30 days for extended coverage, the duration of this warranty will be 24 months from the original date of purchase. Customers can register their products at register.mylevana.com

In no event shall Levana be liable for any special, incidental, or consequential damages for breach of this or any other warranty, expressed or implied, whatsoever.

Disclaimer

Except as expressly provided otherwise in a written agreement between you and Levana, the services provided, and products contained in or purchased through this website are provided as is and without warranties of any kind either express or implied. Any warranty on products purchased through the e-commerce site is limited to the express terms of the manufacturer’s warranty that accompanies such product. To the fullest extent permissible pursuant to applicable law, Levana disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, Levana does not warrant that the functions contained in the product, service, software, website or app will be uninterrupted or error-free, that defects will be corrected, or that this service or the server that makes it available are free of viruses or other harmful components. Levana does not warrant or make any representations regarding the use or the results of the use of the materials in this service in terms of their correctness, accuracy, reliability, or otherwise. You (and not Levana) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Without limitation of the foregoing, you acknowledge that as a service to users of the Levana apps, we include links to other web sites on the world wide web portion of the internet and that Levana has no control over, and makes no representations of any kind whatsoever, regarding the content or appropriateness of content on such web sites and you hereby irrevocably waive any claim against us with respect to such web sites.

Under no circumstances, including, but not limited to, negligence, shall Levana be liable for any incident, indirect, special or consequential damages that result from the use of, or the inability to use, the product or materials, software, app, the site, or any other website, even if Levana or a Levana authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability for incidental, indirect, special or consequential damages, so the above limitation or exclusion may not apply to you. No advice or information, whether written or oral, obtained by you from Levana or from or through the site shall create any warranty. In no event shall Levana’s total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence) or otherwise) exceed the amount paid by you, if any, for purchasing any products or services.

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